Comedian Karen Morgan nailed it with this joke about icebreakers. What she says about an introvert’s reaction to icebreakers (and no doubt most extrovert’s as...
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The Meeting Agenda: Your Trust-Building Contract
October 5, 2022
We recently had a multi-phase engagement with a client during which we got to know their culture quite well. As is sometimes the case, the...
read moreHelping L&D Sell Turpin’s “Secret Sauce” to Internal Customers
August 24, 2022
When people participate in Turpin workshops, individual members and teams enjoy a host of secondary benefits beyond greater comfort with their own communication skills. Managers...
read moreWhen You’re Growing Fast and the Sales Team is Struggling
August 5, 2022
The consulting, medical, and financial services this client sells are not easy for decision-makers, coming from both healthcare and administration points of view, to grasp....
read moreIs Communication Training Missing from Your Sales Training?
There’s something missing in the world of sales training, and your organization might be suffering the consequences. Your sales staff has learned about your products...
read moreIs Your L&D’s Reputation as Good as You Need it to Be?
July 28, 2022
One of our clients, who is a senior leader in L&D, said to us recently after having had a difficult conversation with a regional manager...
read moreAvoiding the Perils of Proximity Bias in Hybrid Meetings
July 15, 2022
One lasting effect of the pandemic has been an upheaval in people’s expectations of where and how they work. Job-seekers are targeting remote-only positions that...
read moreBuilding Facilitation Training Skills for Faculty Members
July 1, 2022
When people participate in Turpin workshops, individual members and teams enjoy a host of secondary benefits beyond greater comfort with their own communication skills. Managers...
read moreThree Reasons You May Need an Executive Presentation Coach
June 13, 2022
Most “business-y” jobs, whether for-profit or non-profit, involve business presentations. From the bottom of the org chart to somewhere in the middle, most people’s presentations...
read moreReturning to the Office: the importance of Emotional Intelligence in meetings
June 10, 2022
A recent article at trainingindustry.com has us thinking about the importance of emotional intelligence, or EQ, as US businesses start to return to in-person work....
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