This week marks Turpin Communication’s 20th year in business. Although we’ve had 19 anniversaries leading up to this one, most of which have gone by...
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Want to improve communication skills for yourself or your team?
Read our Blogs and download our Infographics for helpful tips, techniques, and advice you can put to use today.
How Can I Help a Nervous Presenter?
August 20, 2012
Managers often come to us and ask how they can help their team members get a handle on the nervousness they experience when presenting. This...
read moreEncouraging Discussion
July 23, 2012
This is a follow-up to the blog I wrote a few months ago, They Won’t Speak if You Don’t Listen. In that post, I mentioned that...
read moreHelping Employees Gain Respect by Improving Their Communication
May 14, 2012
As a communication consultant working with presenters, facilitators, and trainers, I have a lot of interesting conversations with business leaders about their employees. The conversations...
read moreThey Won’t Speak if You Don’t Listen
One of the biggest problems facilitators have is very basic: failure to stay in the moment to listen and respond to what people have to...
read moreEngage in the Conversation
March 5, 2012
As you know, if you’ve ever participated in one of our workshops, we talk a lot about the use of engagement skills, eye contact, and...
read morePresentation Baggage
January 30, 2012
Recently I had a lively phone call with a potential client. It was clear that he had done his homework on us and our competitors...
read moreDuring Training: It’s not always about the right answer
June 27, 2011
When we’re working with trainers on their facilitation skills, one of the common issues we see is the trainer’s attempt to get to the “right” answer...
read moreTRUST: It’s Yours to Lose
March 4, 2011
Earlier this week, I was coaching a senior executive on a very high-stakes presentation. He told me he wanted to be perceived as trustworthy. Setting...
read morePracticing Your Presentation is NOT the Way to Go
February 10, 2011
For the past few weeks, I’ve been doing a lot of writing. My writing project is a book for business presenters. It began as a...
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