This article is about what you can do to make business meetings better. I don’t need to spend much time talking about why meetings need to be improved. A simple Google search will show you that people think there are too many. They are overwhelming. They drain energy. And the coffee-mug meme declaring that this...
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Getting Real About Storytelling in Business
September 1, 2026
You already know that storytelling is a powerful tool. It personalizes ideas, creates emotional connections, and clarifies complexity. In fact, you’re already a storyteller. You share what happened in line at the grocery store, the reckless driver on his phone who almost ran you over, and the upset during the big game last night. The...
read moreStart Your Meetings with Clarity: How to Use the Framing Strategy
August 17, 2026
If you’re like most professionals we work with, you’ve sat through more than your fair share of murky meetings and aimless presentations. They often begin with chit-chat, segue into updates, and then meander through discussions with no clear sense of why everyone’s there or where the conversation is going. This kind of ambiguity slows progress,...
read moreSoft Skills Are Serious Business
August 4, 2026
You’ve read the reports. You’ve seen the surveys. The number one concern business leaders have about their workforce is a lack of soft skills, especially communication. It’s a concern that transcends industries, job levels, and functional areas. And if you’re like many leaders we talk with, you’re wondering how to address it in a way...
read moreAuthenticity: Revealing Who You Are
October 28, 2025
Authenticity is One of the Fifteen Facets of Executive Presence This article is one in a series focusing on Executive Presence and how leaders can meet their potential through improved communication. Executive Presence is defined by Suzanne Bates in her book “All the Leader You Can Be: The Science of Achieving Extraordinary Executive Presence” as...
read moreIntegrity: Keeping Promises and Building Trust
October 28, 2025
Integrity is One of the Fifteen Facets of Executive Presence This article is one in a series focusing on Executive Presence and how leaders can meet their potential through improved communication. Executive Presence is defined by Suzanne Bates in her book “All the Leader You Can Be: The Science of Achieving Extraordinary Executive Presence” as...
read moreConcern: Showing You Care about Others
October 28, 2025
Concern is One of the Fifteen Facets of Executive Presence This article is one in a series focusing on Executive Presence and how leaders can meet their potential through improved communication. Executive Presence is defined by Suzanne Bates in her book “All the Leader You Can Be: The Science of Achieving Extraordinary Executive Presence” as...
read moreRestraint: Being Deliberate and Avoiding Knee-Jerk Reactions
October 28, 2025
Restraint is One of the Fifteen Facets of Executive Presence This article is one in a series focusing on Executive Presence and how leaders can meet their potential through improved communication. Executive Presence is defined by Suzanne Bates in her book “All the Leader You Can Be: The Science of Achieving Extraordinary Executive Presence” as...
read moreHumility: Being Open, Self-Aware, and Modest
October 28, 2025
Humility is One of the Fifteen Facets of Executive Presence This article is one in a series focusing on Executive Presence and how leaders can meet their potential through improved communication. Executive Presence is defined by Suzanne Bates in her book “All the Leader You Can Be: The Science of Achieving Extraordinary Executive Presence” as...
read morePractical Wisdom: Putting Your Knowledge to Work
October 28, 2025
Practical Wisdom is One of the Fifteen Facets of Executive Presence This article is one in a series focusing on Executive Presence and how leaders can meet their potential through improved communication. Executive Presence is defined by Suzanne Bates in her book “All the Leader You Can Be: The Science of Achieving Extraordinary Executive Presence”...
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